One of the reasons I started MDR Photography Classes is because I wanted to share with people my experiences, good and bad so we can all learn from them and hopefully I can save someone a lot of work or heartache, and maybe both. Now, granted most of the readers of this blog most likely have their own food blog and so you’re probably using WordPress or Blogger. For those of you who don’t have a blog and instead have a regular website, this article is for you.
My website for my photography classes was originally created with templates on Go-Daddy.com in their Website Tonight app. Let’s be clear about one thing – it should really be called “Website in 19 days AFTER you figured out the formatting will not function properly on a Mac.” It took forever. I know a bit of code too which really helped but the stupid bugs it had took hours of calling tech support. Anyway, I was committed and the site was up and running. I was working on my meta data, the site was now placing well in certain google searches I was aiming for and all was well.
One Thursday morning Tasting Table LA decided to include The Natural Light Food Photography Class in their recommended events email blast to 50,000 people. I had no idea this happened until a friend of mine sent me an email congratulating me on this. Thank God she did because I was actually uploading files and was having strange issues and couldn’t figure out what was going on. I then started getting some phone calls from people saying my site was down and they wanted to take the class. I called Go-Daddy and they said there was no problem and that there were ISP outages in the area so the people calling didn’t have internet service. Complete BS.
It took five more days of getting phone calls from frustrated customers and me calling Go-Daddy every day to finally be told what was going on. They told me I had too much traffic going to my site and it was crashing the server!!! That any templates made with Website Tonight can only have 150 people on the site at a time. No where does it say this nor do any of their tech support people know this. I had to create such a ruckus that I was escalated to some sort of mega tech support dude to finally be told what was going on and because I had used Website Tonight they absolutely refused to move my site to a bigger better sever, money was not the issue.
Here was their suggestion, “All you have to do is rebuild your site. Then we will be happy to host it on one of our better servers”. Can you believe it!!! Rebuild a site that took forever to do in the first place because of your crappy software??? So I immediately decided to rebuild it with someone else AND host it on another server that would never do that to me again.
I ended up making a brand new site with Rapidweaver. I love it. Its not an online interface so that’s a drag for a lot of people. I am now hosted with inmotionhosting.com. They have 24 hour tech support and have been awesome. Their pricing is very reasonable. I’m super happy with them.
In the end I am much happier with my site. It looks better than any of the available themes that Go-Daddy had and I have a ton of options for further growth of my photography classes. I used a theme from this great designer – Elixir Graphics.
Please, if you are considering where to create and host your site – DO NOT USE GO-DADDY.COM AND ESPECIALLY DO NOT USE THIER WEBSITE TONIGHT, unless your fine with three people looking at your site at one time.